Msilikali SACCO Board and Management undertook a benchmarking visit to Kenya, targeting leading institutions including Kenya Police SACCO, Mwalimu SACCO, SITIMA SACCO, BIBLIA SACCO, UNAITAS SACCO, and YETU SACCO. The learning visits, facilitated by the African Confederation of Cooperative Savings and Credit Associations (ACCOSCA), were aimed at enhancing operational efficiency, strengthening technological systems, improving risk management, and enriching the SACCO’s service delivery model.
The management delegation included Mr. Amos Salaka, Mr. Auswell Kaseghe, Mrs. Fyness Mbewe, and Mr. Moses Msukwa, while board members also participated in an extended tour to additional Kenyan SACCOs. Across all institutions visited, the teams explored governance structures, compliance mechanisms, strategic planning approaches, leadership practices, and member engagement strategies.
Malawi Union of Savings and Credit Cooperatives (MUSSCO) CEO, Mr. Fumbani Nyangulu, applauded Msilikali SACCO’s participation, noting that benchmarking has consistently contributed to the growth of several SACCOs in Malawi. He emphasized MUSSCO’s role in coordinating such exchanges and highlighted the importance of continuous learning especially as Msilikali SACCO finalizes its new strategic plan and expands its bond to better serve communities, women, and youth.
Mr. Nyangulu stressed that understanding both successes and challenges of other SACCOs is essential for strengthening governance and maintaining compliance with legal frameworks. He encouraged SACCOs to invest annually in learning opportunities to remain competitive and innovative.
Reflecting on the experience, Msilikali SACCO Vice Board Chair, Ssgt. Enos Chipungu, commended the advanced governance models, risk management practices, and technological innovations such as mobile apps and core banking systems observed in the Kenyan SACCOs. He noted that these institutions excel by tailoring products to member needs and maintaining strong engagement programs.
Ssgt. Chipungu also highlighted the value of financial literacy initiatives and adherence to cooperative principles, particularly cooperation among cooperatives. He expressed confidence that the insights gained will significantly enhance Msilikali SACCO’s governance, service delivery, and overall member satisfaction.
Overall, the benchmarking visits provided MSACCO with practical exposure to regional best practices, equipping the institution with new ideas and strategies to strengthen its operations and advance its strategic goals.
