Msilikali SACCO (MSACCO) an afiliate of Malawi Union of Savings & Credit Cooperatives Ltd (MUSCCO), is a member owned and democratically controlled financial cooperative society that aims at providing quality and affordable financial services to its members; drawn from the Malawi Defence Force (MDF) and other Government Ministries, Departments and Agencies (MDAs).
Therefore, Msilikali SACCO invites applications from suitably qualified candidates for the following position tenable at its Head Office and branches
ICT Officer – Head Office
Reporting to the ICT Manager, Officer shall be responsible for implementing and maintaining the MSACCO’s ICT infrastructure, ensuring seamless operations of all hardware, software, and network systems.
Duties and Responsibilities
- Install, configure, and maintain hardware (computers, servers, printers, etc.) and software (operating systems, applications, databases).
- Monitor and troubleshoot network performance (LAN/WAN, Wi-Fi, VPN) to ensure uninterrupted connectivity.
- Perform regular system updates, patches, and backups to ensure optimal performance and data integrity.
- Manage and administer the Sacco’s core banking system, email servers, and other enterprise applications.
- Provide first-line ICT support to staff, resolving hardware, software, and network issues promptly.
- Train staff on ICT systems, cybersecurity best practices, and new software applications.
- Monitor and defend against cyber threats (malware, phishing, hacking) through firewalls, antivirus, and intrusion detection systems.
- Ensure compliance with Malawi’s Data Protection Act (2024) and other relevant regulations.
- Administer and optimize databases (e.g., SQL, Oracle) to ensure data accuracy and availability.
- Participate in the development and implementation of new ICT projects (e.g., cloud migration, digital banking solutions, ERP systems).
- Maintain an up-to-date ICT asset register and license management system.
- Prepare reports on system performance, incidents, and ICT expenditures.
- Ensure adherence to ICT policies, Sacco regulations, and industry standards
Qualifications & Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Professional certifications (e.g., CCNA, CompTIA A+) are an added advantage.
- Minimum of 1 year of experience in ICT support, preferably in a financial institution (Sacco, bank, or fintech).
- Hands-on experience with: Core banking systems
- Network administration (TCP/IP, Active Directory, VPN).
- Database management (MySQL, MSSQL).
- Cybersecurity tools and practices.
- Strong troubleshooting and problem-solving skills.
- Knowledge of programming languages (Python, PHP) and automation.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
Method of Application
Candidates meeting the above qualifications and experience should include the following in their application: detailed curriculum vitae with names of three traceable referees, a covering letter and copies of certificates. Closing date is on Friday, 17th January 2026: All letters should be addressed or hand delivered to: –
The Chief Executive Officer
Msilikali SACCO
Kamuzu Barracks
P/Bag 43
Lilongwe
Or hand delivered to Msilikali SACCO Head Office, Area 12 Plot 451, Lilongwe
Msilikali SACCO is an equal opportunity employer committed to inclusive hiring and dedicated to diversity and inclusion in its work and staff. Only short-listed applicants will be acknowledged.